ServiceNow provided Center of Excellence Services and Support

Service Now is tool/application used to implement GRC, it’s one of the most preferred tools for companies and has become a must know skill for people trying to cut through IT Audit and Cyber security or gain a competitive advantage in the job market.

This training is tailored towards new users, professionals and companies looking to up skill their employees and there also enormous employment opportunities for students.

The training will be performed in a demo environment which gives students the ability navigates through the tool to gain hands-experience, below is what you will gain from this training.

ServiceNow ITSM ITIL best practices for implementation of Incident, Problem, Change and Asset Management module deployments into Production.

ServiceNow reporting and dashboard analysis, creation, and implementation which provides Audit criteria for HITRUST, and Soc2 responses.

ServiceNow business and IT user education and proper tool usage guidance for Self Service and Technical support.

Business requirements gathering, analysis and guidance to help facilitate new workflow designs.